Shipping Policy We offer free shipping to the Regina area. Orders will be processed and shipped within 1-2 business days. Shipping times may vary depending on location. Choose from 3 different levels of shipping speed: Standard, Expedited, and Priority. Delivery time is estimated between 2-7 business days for Canadian destinations. Delivery time is estimated between 7-14 business days for US destinations. Due to increased shipping costs during the peak season, shipping costs may be increased temporarily. Unfortunately, due to Quebec's Bill 96, we will no longer be able to ship to the province of Quebec.
Return & Exchange Policy Our goal is customer satisfaction. At Teafluent, we aim to provide our valued customers with premium loose leaf tea and tea accessories. Any unopened and unused tea accessories may be returned for a full refund or exchange within 14 calendar days from when the order was shipped. The customer is responsible for the shipping cost associated with returning the product. We do not offer returns, refunds, or exchanges for loose leaf teas at this time. All loose leaf tea sales are final. All products sold on the Teafluent website are sold as they are with no warranty, express or implied, unless otherwise stated. If you have any questions, please feel free to contact us at [email protected]